Privacy Policy
Effective Date: 1st June 2025
At Merino’s Kingdom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By using our website, you consent to the practices described in this policy.
1. Collection of Personal Data
We may collect personal data from you when you:
- Browse our website
- Create an account or make a purchase
- Subscribe to our newsletter or marketing messages
- Contact us for enquiries or customer support
Examples of personal data collected:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment information (processed securely via third-party payment gateways)
2. Use of Personal Data
Your personal data may be used for purposes including:
- Processing and fulfilling your orders
- Communicating with you about your purchases or enquiries
- Sending marketing updates (only if you have given consent)
- Improving our website and services
- Complying with legal or regulatory requirements
3. Disclosure of Personal Data
We do not sell your personal data.
Your data may be shared with trusted third parties for the following purposes:
- Payment processing (e.g., Stripe, PayPal)
- Order delivery (e.g., courier partners)
- Email marketing platforms (if you opt in)
- Legal or regulatory authorities if required by law
All third parties are required to handle your data securely and only for authorized purposes.
4. Protection of Personal Data
We implement reasonable security measures to protect your personal data from unauthorized access, collection, use, disclosure, or loss. However, no method of online transmission or storage is completely secure.
5. Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.
6. Access and Correction
You have the right to:
- Request access to your personal data
- Request correction of any inaccurate or incomplete data
To make a request, please contact us at enquiry@merinos-kingdom.com.sg. We may require verification of your identity.
7. Withdrawal of Consent
You may withdraw your consent for us to use your personal data at any time. To do so, please email us at enquiry@merinos-kingdom.com.sg. Do note that withdrawing consent may affect our ability to provide certain services to you.
8. Use of Cookies
We use cookies to enhance your browsing experience and improve our website. You can choose to disable cookies in your browser settings. However, this may limit certain website functions.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: enquiry@merinos-kingdom.com.sg
Phone: 9048 5508